What Do You Need to Know Before Hiring Vacation Rental Cleaning Services?

July 30, 2019 by Guest Housekeeping


If you own a vacation rental, you should know a beautiful property in a desirable location isn’t necessarily enough to impress guests. If they find their accommodations are dirty, they’ll definitely mention that when it’s time to leave a review at the end of their stay, if not request a refund. 

Paying guests rightfully expect that their living quarters will be sanitary and adequately stocked for their visit. Luckily, all it takes to keep your vacation rental property spick and span is a professional vacation rental cleaning service. It’s the easiest way to keep your property in pristine condition between bookings so you never have to worry about the next guests finding a nasty surprise. 

However, if you have never hired a vacation rental cleaning service in the past, there are some things you need to know before you hire the first company you see. 

Is It Worth Hiring the Pros?

Before you spend the money, you might wonder if a professional vacation rental cleaning service is really necessary. Some people can manage the job themselves and make it part of rental ownership. Many others simply can’t. For instance, if you don’t live near your property, cleaning it yourself is not an option. 

If you do live nearby, you’ll still have to ask yourself if you can make that kind of time commitment just to save some money. A vacation rental needs to be deep cleaned at least once a week, but during your busy season, you may have to do that cleaning multiple times a week in the short windows of time available between bookings. Many people just don’t have that kind of flexibility. 

You also need to be honest with yourself about your cleaning skills. Not everyone is an expert cleaner. While having a vacation rental cleaning checklist can help a DIY-er, you really need to know what you’re doing to perform guest-ready cleaning week after week. If you don’t have the skills or time to treat visitors to high-quality cleaning, you’re better off hiring the experts.

Vacation Rental Cleaning Is Different from Residential Cleaning 

Many people don’t realize that vacation rental cleaning goes beyond regular house cleaning chores. Many tasks that vacation rental cleaning requires are not performed by residential cleaners. This is why you need to hire a service that specializes in vacation rental cleaning. Professionals will be prepared to complete tasks such as cleaning and changing linens, restocking toiletries, and notifying you of any damage or issues. 

If you don’t live near enough to routinely check your property, it’s vital that you hire an expertly trained vacation rental cleaning service you can trust to keep you up-to-date on your property’s condition.

vacation rental cleaning

How Much Does It Cost to Have a Vacation Rental Cleaned?

If you have determined you require vacation rental cleaning services, your next question is probably about the cost. Well, that depends. Most cleaning companies will give you a quote based on the size of the property and the extent of the job. You also have to look at where your property is located and take into account the area’s cost of living and what other similar properties are paying for cleaning. 

It’s good to know upfront that vacation rental cleaning typically costs more than standard residential cleaning because it’s more in-depth. However, it’s common practice to include the cost of cleaning in your rental rates so your guests will absorb that cost. Just don’t pay so much for cleaning that no one can afford your fees!

How to Find a Good Cleaning Service 

Many cleaning companies and contractors will say they’re the best, but you can’t simply take their word for it. You’re going to have to do a little research to find a truly excellent vacation rental cleaner. The best way to do this is to ask friends and acquaintances for referrals of cleaners they trust, especially if they have experience booking vacation rental cleaning. 

If you can’t get a referral, search online for professional cleaning companies. A company is usually more reliable than an independent contractor. They are also more likely to have licensed, insured, and bonded employees, which is vital. When you’re interested in a company, ask for references so you can hear what their clients think of them before you commit to anything.

Important Questions to Ask Before Hiring a Vacation Rental Cleaning Service

There are many questions you can ask prospective cleaners before picking one. Some will be about your specific needs, others are just common sense. Not sure what to ask? Here are some suggestions: 

  • How much experience do you have cleaning vacation rentals?
  • Do you send the same person every time? What if they are unavailable?
  • Are you available for quick turnarounds or last-minute emergencies?
  • What add-on services do you offer?
  • Who provides the cleaning supplies?
  • How will you communicate with me about issues or low supplies?
  • How do you measure quality?
  • What happens if you damage my property?
  • What kind of training do your employees receive?
  • Do you have a satisfaction guarantee? How does it work?

Remember, the whole point of hiring vacation rental cleaning services is to make managing your property easier. Asking the right questions will help you compare your options and identify the experienced, high-quality cleaners. You should feel confident in who you hire to take care of your property. 

Look for a company that puts your needs first and has proven policies and procedures in place that make their services as easy for you as possible. Avoid companies who don’t have the experience with vacation rental cleaning or who can’t satisfactorily answer your questions.

vacation rental cleaning

Vacation Rental Cleaning Made Easy

If you’re looking for an experienced vacation rental cleaning service in the Indianapolis area, Housekeeping Maid Easy is the solution! We have helped property owners keep their vacation rentals guest-ready with our customizable cleaning since 2006. Our skilled cleaners are trained in every aspect of vacation rental cleaning to give your guests a comfortable experience and you peace of mind. 

Our service is quick and affordable, making it ideal for any rental owner. Get started with expert vacation rental cleaning that makes your life easier by requesting a free quote from Housekeeping Maid Easy today!