What Professional House Cleaners Aren’t Telling You

December 4, 2019 by Guest Housekeeping


Are you aware that you can gain back about 730 hours, which amounts to 30 whole days, each year just by hiring a cleaning service? 

Having this time back can be a major gift to you and your family. We get it—time is valuable, and hiring a cleaning service can make a big difference in your life.

Here in Fishers, Ind., life is great, but it’s also busy. With a family and a career, there isn’t much time left in the day for much of anything else—especially if, like us, you take the highway to get to work and are dealing with delays and detours thanks to all kinds of roads construction that’s currently happening! 

A professional cleaning service can be a major time-saver, so you can spend time doing the things you love—and less time on the things you don’t.

However, before you hire a cleaning service, there are things you should know so you can choose a company that will take care of your home as if it were its own.

Sometimes Things Get Broken: And Not All Companies Are Financially Responsible 

If something gets broken, are you sure your cleaners are liable? 

Double-check your agreement: In some cases, you may be the one financially responsible if an expensive lamp or irreplaceable vase is broken. And just because you’re working with a professional cleaning service instead of a single housekeeper doesn’t mean you’re in the clear. 

Your cleaning company should be upfront with you about who is financially responsible if something is damaged and needs to be fixed or is broken beyond repair. Not every company is prepared to reimburse you if one of its employees breaks an item or ruins a countertop or floor surface by using the wrong kind of cleaning product.

So are you protected? If you’re currently working with a professional cleaning company, it would benefit you to double-check. Looking to start working with a new cleaning company? You may want to ask upfront to see what their policy is in the event that something is damaged. 

Working with Housekeeping Maid Easy? Our repair and replacement plan is written right into our customer service agreement, so you are always protected and there’s never any confusion on the off chance something gets bumped. 

We notify our headquarters right away, keep you informed and work hard to make sure we arrive at the best possible solution to rectify the situation. 

professional house cleaners

… And Not All Cleaning Services Offer Workers’ Compensation

In addition to finding out whether you are responsible for items that are broken, do you know your level of responsibility if someone is hurt in your home? 

If you’ve hired an independent contractor, are paying someone under the table, or are working with a small business that isn’t bonded and insured, you might be on the hook if someone slips and falls or otherwise hurts themselves while they are cleaning your home. 

This can mean major legal and financial issues for you if you aren’t careful or if you don’t hire a company that is bonded and insured, including insurance for their employees. 

So what does this mean for you? It’s certainly in your best interest to hire a professional cleaning service that is not only bonded and insured but also a company that protects their employees so you aren’t responsible in the event of an injury.

Not All Professional Cleaning Services Use Green Products

What products do professional house cleaners use? At Housekeeping Maid Easy, we care about the environment, and we worry about how the products we use affect our world. That’s why we never use industrial-strength cleaning products, which can be harmful to you, your family and your pets. 

It’s not just us who care about how cleaning products affect you. OSHA has acknowledged just how important it is to use certified green cleaners to protect against harmful chemicals, which can damage your lungs, cause skin rashes and burns, and even lead to coughing, asthma, and other breathing issues. 

If, like us, you don’t want those dangerous chemicals in your home, you must ask what kind of cleaning products will be used in your professional house cleaning.

professional house cleaners

Many of the People Who Clean Homes Are Busy—And Sometimes They Rush

We all get busy. But if you are paying to have a professional cleaning service come in and clean your home, you want to ensure that they are taking the necessary time to get your house looking the way you would want it to look if you were cleaning it yourself.

But especially with some independent cleaners, there just isn’t the time in the day. According to the Bureau of Labor Statistics, here in Indiana, there are on average 5.52 cleaners per 1,000 people. While not all of those people employ professional cleaning services, that means that many professional cleaners are pretty busy. 

So how can you ensure that your professional house cleaning is a thorough one—is one that isn’t rushed?

At Housekeeping Maid Easy, we have a set of guidelines for how our professional cleaners should treat your home and how they should approach every room in your home, so each surface is given the attention it needs and nothing is overlooked. And our team members check each other’s work before they leave your home to ensure a job well done. 

We believe that when it comes to a professional house cleaning, it’s crucial to attend to every surface of your home. This eliminates rushing. Attention to detail is our biggest focus when we clean your home.  

Not All Cleaning Services Train Their Employees

When you hire an independent contractor or a smaller cleaning service, do you know how they are training their employees? There are a lot of guidelines and important details that it’s crucial your professional cleaners know when they are in your home and cleaning the spaces that mean the most to you. 

Your cleaning team should know how to clean your home and how to be respectful of your home as well.

When we hire a new team member, they must complete training alongside our highly qualified, expertly trained staff for anywhere between two and four weeks before being placed on a permanent cleaning time of their own. 

In this time, we review proper cleaning techniques as well as the following things:

  • Using different products for different areas and surfaces
  • Maintenance of cleaning tools (to protect our tools and your home)
  • Use of alarm systems
  • Workplace safety
  • Organizational and time management skills
  • Knowledge of Housekeeping Maid Easy’s company policies
  • Communication skills with clients and their pets, with co-workers, and with the company

It matters to us that each of our employees is a true reflection of our company values and extremely high standards for creating a clean, safe, organized and beautiful home for you and your family. 

Here at Housekeeping Maid Easy, honesty is our No. 1 policy, which means we always will be upfront with you. We are proud to serve homes and families in the Fishers area and beyond, including Carmel, Westfield, Lawrence, McCordsville, parts of Zionsville and the majority of Noblesville. We have happy clients with clean homes all across the northern suburbs of Indy.

And with all the new construction happening here in Fishers, we offer all kinds of other services too—from model home cleanings to construction and renovation cleanings, errands, one-time or deep cleanings, AirBnB cleanings, and more! And as with our professional house cleanings, we keep the same promise: transparency, honesty and an impeccably clean space above all else.

Want professional house cleaners from a company you can trust, a company that will share all the information with you? Request a free quote today!

professional house cleaners