What are the Most Frequently Asked Questions When Hiring a Cleaning Service?

Hiring a house cleaning service can seem overwhelming when you first begin searching for companies to work with. From pricing to services to allowing strangers in your home, it can be confusing to understand exactly what you’re getting with your cleaning service. 

This is why understanding the most frequently asked questions when hiring a house cleaning service — and the kinds of answers you should receive — can be extremely helpful in making your final decision and having a smooth first service. 

Here are some of the most frequently asked questions when it comes to hiring a professional house cleaning company. 

hiring a house cleaning service

Why is the first time cleaning more expensive than the regular ongoing cleaning?

The first time any cleaning company comes to your space, it will most likely cost more, and that’s because we perform what’s called a deep cleaning. In order for your home to really stay clean for an extended period of time, you have to purge the buildup of dirt and grime.

In the first service, we’ll first and foremost go through your space and identify the kinds of things we’ll need to upkeep regularly. We’ll ask questions about your lifestyle, how many people live at your home, and other similar questions. 

By first performing a deep cleaning and then providing a regular cleaning service afterward, your home will be cleaner and healthier. 

Where to put your pets?

If you have pets, that’s fine! It would be ideal for you to mention how many you have, what kind they are, and what their names are. We’ll clean around them and try our best not to disturb them. 

If your pets are aggressive or territorial, we would ask that you put them away for the safety of both our staff and your pet. 

Who provides the cleaning supplies and equipment?

Every cleaning company you work with should provide their own equipment and EPA-approved cleaning solutions. You should never have to pay out of pocket for that portion of your service. 

All of our cleaning solutions are pet-safe and as clean as possible, allowing you to use your space shortly after we leave. Our equipment is top-quality and high-tech as well and will eradicate dirt and germs at the source. 

What to do when the cleaners arrive?

Before the cleaners arrive, it would be helpful if you could clear the floor of any objects, pet toys, or clothing items. It would also be helpful if the sidewalk and driveway is cleared in the winter months to avoid injury. 

You should also put up any valuables or important items you don’t want to get damaged. Our staff is background checked and certified, which protects both parties in the case of an accident or misunderstanding. 

Besides that, you really don’t need to do anything! Our service is about making your life easier, so just sit back, relax, and let the professionals handle the job. 

How to go about canceling the service?

If you decide you don’t need our service for a certain day, we just ask that you let us know the day before by noon. This allows us time to fit in another client to help in the community and make the necessary changes on our end. 

If you do cancel at the last minute, it may create inconveniences for our cleaners as they won’t have work for the day. 

Housekeeping Maid Easy House Cleaning Services: A Worthy Investment 

At the end of the day, you shouldn’t have to spend your time cleaning your home top to bottom. Instead, you should be enjoying everything that Central Indiana has to offer and let our expert services save you time and stress. 

By working with Housekeeping Maid Easy, you’re choosing a local small business that is part of your community. We understand the things our clients want and need, not only because we’re experts in the field but because we also experience the same exact things you do.

With our professional house cleaning service on your side, the days of worrying about guests coming over to a dirty home are over. Our professional cleaners are dedicated to your cleaning goals, and we offer a wide variety of scheduled services, from monthly cleaning services to weekly house cleaning services

We offer our comprehensive services in the following areas: Carmel, Westfield, Noblesville, Fishers, Lawrence, Downtown Indy, Midtown Indy, Zionsville, and McCordsville. 

Even better, we pride ourselves on the most efficient and safe cleaning prices possible. We are following a strict COVID policy to keep both our clients and staff safe, so you’ll have peace of mind when we’re in your home. 

Reach out to us today for your free quote, and let us make your life easier with our expert cleaning services.